Privacy Notice
Solutions.Kalicube Website
Last updated: 23 November 2023
Intro
Kalicube SAS (“Kalicube” or “we”) welcomes you. This Privacy Notice (“Privacy Notice”) applies to our website (“Website”).
The Privacy Notice describes how your personal data is collected, stored, used and what happens when you use the Website.
Content
Data received from third parties
Data sharing with third parties
Data transfer outside the European Economic Area
European Economic Area residents
About us
Name | Kalicube SAS. | ||
Registration number | SIRET 80876219900038. | ||
Address | 10 Chemin du Travers, 30250 Aubais, France. | ||
[email protected] – for general inquiries. | |||
[email protected] – for privacy inquiries. |
About you
When you visit the Website, you become the user (“User”). We divide Users into categories so you can easily find details about the processing of your personal data.
Type of User | Description | ||
Visitor. | User who visits the Website. | ||
Checklist Downloader. | User who fills out the “Get the Checklist” form on the Website. | ||
Guide Downloader. | User who fills out the “Get the Free Guide” form on the Website. | ||
Client. | User who have purchased a subscription to any Kalicube’s courses and have registered account on the Website. | ||
Please note! We do not knowingly process the personal data of Users under the age of 18. If you are such a User or the legal representative of such a User, please, contact us. |
Personal data
Sources of data
We receive your data when you visit the Website and interact with it, depending on your actions on the Website.
We may also (although we do not necessarily do so) receive data from third parties. It depends on your settings and the features you use.
Lawful bases for processing
To process your personal data, we rely on the following lawful bases:
- performance of the contract — for the processing related to the negotiating on, conclusion, and performance of a contract with you;
- legal obligation — for the processing as required by applicable laws or if requested by a law enforcement agency, court, supervisory authority, or another state-authorised public body;
- consent — for additional specific purposes.
Visitors’ data
When you use our Website as the Visitor, we collect some data automatically. We need technical data to operate, support, and improve the Website’s functionality.
Type of data | Description | Reasons for processing | Lawful basis |
Necessary technical data. | Information about your visits and use of the Website, including the source of the links, the time and duration of the visit, and navigation. | The smooth operation of the Website. | Performance of the contract. |
Necessary cookies. | Information that is necessary for the operation of the Website. | Improving your experience of using the Website. | Performance of the contract. |
Marketing cookies. | Marketing information used to match relevant advertising to you. | Marketing. | Consent. |
Preference cookies. | Information that is necessary for operating some services on the Website. | The operation of some services on the Website. | Consent. |
Statistics cookies. | Information that helps us to understand how you interact with the Website by collecting and reporting information. | Improvement of the Website and analysis of the statistic for other purposes. | Consent. |
Data storage | |||
Necessary technical data. | Stored during the use of the Website and for 2 years from the last visit. | ||
Cookies. | Stored during the expiry period provided in our Cookie Policy. |
Checklist Downloaders’ data
We collect your personal data when you fill out the “Get the Checklist” form on the Website to get the “The Knowledge Panel Checklist” PDF file and agree to receive marketing mailing from Kalicube.
Data | Reasons for processing | Lawful basis |
Full name. | To personalise our communication. | Consent. |
Email. | To send you the PDF file and further use it for marketing mailing. | |
Data storage | ||
Stored until you unsubscribe from marketing mailing. |
Guide Downloaders’ data
We collect your personal data when you fill out the “Get the Free Guide” form on the Website to get the PD “How to Produce Great Copywriting for SEO in 2022” PDF file and agree to receive marketing mailing from Kalicube.
Data | Reasons for processing | Lawful basis |
Full name. | To personalise our communication. | Consent. |
Email. | To send you the PDF file and further use it for marketing mailing. | |
Data storage | ||
Stored until you unsubscribe from marketing mailing. |
Clients’ data
We collect your personal data when you purchase a subscription to any Kalicube’s courses:
We collect your personal data when you register an account on the Website:
Data | Reasons for processing | Lawful basis |
Email. | To create an account for you. | Performance of the contract. |
Password. | To protect your account. | |
Billing details.
| To allow you to complete payments and other transactions on the Website. | |
Data storage | ||
Stored from the moment of the account registration, during the use of the Website, and until you sent a request to the support team regarding the deletion of the account, and it was satisfied. |
We collect your personal data when you sign in to your account on the Website:
Data | Reasons for processing | Lawful basis |
Email. | To identify when you are signing into your account. | Performance of the contract. |
Password.
| ||
Data storage | ||
Stored from the moment of the account registration, during the use of the Website, and until you sent a request to the support team regarding the deletion of the account, and it was satisfied. |
We collect your personal data when you reset the password to your account on the Website:
Data | Reasons for processing | Lawful basis |
Email. | To send a password reset link to the specified email address. | Performance of the contract. |
Data storage | ||
Stored from the moment of the account registration, during the use of the Website, and until you sent a request to the support team regarding the deletion of the account, and it was satisfied. |
We collect your personal data when you change your basic profile information in the “Profile Settings” section of the account settings:
Data | Reasons for processing | Lawful basis |
Full name. | To allow you to change your full name. | Performance of the contract. |
Email. | To allow you to change your email. | Performance of the contract. |
Avatar. | To allow you to add or change your profile photo. | Performance of the contract. |
Data storage | ||
Stored from the moment of the account registration, during the use of the Website, and until you sent a request to the support team regarding the deletion of the account, and it was satisfied. |
We collect your personal data when you edit the information displayed publicly in communities in the “Social Profile” section of the account settings:
Data | Reasons for processing | Lawful basis |
Bio. | To allow you to share your profile with other members on the Website. | Performance of the contract. |
Location. | ||
Facebook username. | ||
Instagram username. | ||
Twitter username. | ||
Data storage | ||
Stored from the moment of the account registration, during the use of the Website, and until you sent a request to the support team regarding the deletion of the account, and it was satisfied. |
We collect your personal data when you change the password in the “Password” section of account settings:
Data | Reasons for processing | Lawful basis | |
Current password. | To protect your account from unauthorised access. | Performance of the contract. | |
New password.
| To set the new password. | Performance of the contract. | |
Data storage | |||
Stored from the moment of the account registration, during the use of the Website, and until you sent a request to the support team regarding the deletion of the account, and it was satisfied. |
We collect your personal data when you take Kalicube courses on the Website:
Data | Reasons for processing | Lawful basis |
Access start date. | To count the start and end date of course access. | Performance of the contract. |
Access end date. | To terminate the course access. | Performance of the contract. |
Stripe customer number. | To identify your course payments in Stripe. | Performance of the contract. |
Lesson completion progress. | To display your course completion progress. | Performance of the contract. |
Completed lessons. | ||
Last activity. | To display your activity status. | Performance of the contract. |
Quiz results. | To display your quiz completion results. | Performance of the contract. |
Course results. | To display your course completion results. | Performance of the contract. |
Content of your comments. | To allow you to post comments on the Website. | Performance of the contract. |
Сertificate upon course completion. | To provide you with the certificate upon course completion. | Performance of the contract. |
Data storage | ||
Stored from the moment of the account registration, during the use of the Website, and until you sent a request to the support team regarding the deletion of the account, and it was satisfied. |
Data received from third parties
We may receive some personal data from third parties.
The amount of data collected, the purposes, and the lawful basis for processing is determined by the respective privacy documents of these third parties.
Third parties | Description | Link to privacy documents |
We use Linkedin for marketing and communication. | ||
We use Twitter for marketing and communication. | ||
Youtube | We use Youtube for publishing videos about and for communication. | |
Eventbrite | We use Eventbrite services to organise our events. | |
Mailjet | We use Mailjet for email marketing. | |
Google Analytics | We use Google Analytics for statistics and analytics. | |
We use Facebook to publish news about us and to communicate. | ||
Vimeo | We use Vimeo for tracking your progress on video. | |
Learndash | We use Learndash for tracking your progress on video. | |
Kadence | We use Kadence for creating a theme for the Website. | |
Mailchimp | We use Mailchimp for email marketing. | |
Stripe | We use Stripe to process your payment for services. | |
Kajabi | We use Kajabi for course organising created by Kalicube. |
Please note! We use a large number of third parties to provide services to you, and this list may change periodically. We guarantee that we take all necessary measures to protect your data. If you want to see the full list, please write to us at [email protected].
Data sharing with third parties
We can share your personal data with third parties without any harm to you and in full compliance with applicable law. In addition, we have implemented organisational and technical measures to ensure the security of personal data during data transfer to third-party.
Third parties | Description |
Analytics tools. | We use analytics tools to understand and promote our business. |
Messengers. | We use messengers to communicate with you in ways that are convenient for you. |
Providers of the services our team use. | We use CRM systems, messengers, and other services in our organisation to provide you with our services. |
State authorities, courts, law enforcement agencies, etc. | We may be obliged to transfer some of your data to tax authorities, courts, law enforcement agencies, and other governmental bodies:
|
To get a detailed list of the third-party recipients of your personal data, contact us. |
To share your data, we rely on the following legal bases, depending on the case: consent, compliance with the law, and performance of the contract.
Data transfer outside the European Economic Area
The personal data we collect is stored in France by default, but the servers are hosted on Google Cloud in Belgium. We may also need to process your personal data in another country.
If there is no adequate decision by the European Commission regarding the country we transfer data to, we use adopted Standard Contractual Clauses based on legislation assessments for data protection during transfer and storage.
If there is an adequate decision by the European Commission regarding the country we transfer data to, we can transfer personal data to that third country without any further safeguard being necessary.
You can read more detailed measures to protect your personal data here.
Data protection
We apply a variety of security measures appropriate to the risks.
Organisational measures | |
Staff training | Internal policies and instructions |
Non-disclosure agreements (NDA) | Transfer protection |
Technical measures | |
Two-factor authentication | Backups |
Firewalls | Encryption technologies |
Data subjects rights
European Economic Area residents
You, as a data subject, have the right to interact with its data directly or through a request to us. This section describes these rights and how you can exercise them:
The right | Description |
Right to access. | You can request an explanation of the processing of your personal data. |
Right to rectification. | You can change the data if it is inaccurate or incomplete. |
Right to erasure. | You can send us a request to delete your personal data from our systems. We will remove them unless otherwise provided by law. |
Right to restrict the processing. | You may partially or completely prohibit us from processing your personal data. |
Right to data portability. | You can request all the data you provided to us and request to transfer data to another controller. |
Right to object. | You may object to the processing of your personal data. |
Right to withdraw consent. | You can withdraw your consent at any time. |
Right to file a complaint. | If your request was not satisfied, you could file a complaint to the regulatory body. |
To exercise your rights, contact us. If your request was not satisfied, you can submit a complaint to your local Data Protection Authority. You may find it here. UK residents enjoy the same rights but may lodge a complaint at the other Authority in the UK – Information Commissioner’s Office. You can contact them at 0303 123 1113 or go online at www.ico.org.uk/concerns. |
Cookies
We use cookies that are needed for the Website’s operation. By using cookies, we receive automatically collected data. You can read more in the Cookie Policy.
If you want to disable cookies, you can find instructions for managing your browser settings at these links:
Privacy Notice updates
This Privacy Notice is developed according to the General Data Protection Regulation, other applicable privacy laws, and best privacy practices.
Existing laws and requirements for the processing of personal data are subject to change. In this case, we will publish a new version of the Privacy Notice on the Website.
If there are material changes to the Privacy Notice or the Website that affect your data privacy rights, we will notify you by displaying information on the Website and, if necessary, ask for your consent.