Privacy Notice

Solutions.Kalicube Website

Last updated: 23 November 2023

Intro

Kalicube SAS (“Kalicube” or “we”) welcomes you. This Privacy Notice (“Privacy Notice”) applies to our website (“Website”).

The Privacy Notice describes how your personal data is collected, stored, used and what happens when you use the Website.

Content

About us

About you

Personal data

Sources of data

Lawful bases for processing

Visitors’ data

Checklist Downloaders’ data

Guide Downloaders’ data

Clients’ data

Data received from third parties

Data sharing with third parties

Data transfer outside the European Economic Area

Data protection

Data subjects rights

European Economic Area residents

Cookies

Privacy Notice updates

About us

Name

Kalicube SAS.

Registration number

SIRET 80876219900038.

Address

10 Chemin du Travers, 30250 Aubais, France.

Email

[email protected] – for general inquiries.

[email protected] – for privacy inquiries.

About you

When you visit the Website, you become the user (“User”). We divide Users into categories so you can easily find details about the processing of your personal data.

Type of User

Description

Visitor.

User who visits the Website.

Checklist Downloader.

User who fills out the “Get the Checklist” form on the Website.

Guide Downloader.

User who fills out the “Get the Free Guide” form on the Website.

Client.

User who have purchased a subscription to any Kalicube’s courses and have registered account on the Website.

Please note! We do not knowingly process the personal data of Users under the age of 18. If you are such a User or the legal representative of such a User, please, contact us.

Personal data

Sources of data

We receive your data when you visit the Website and interact with it, depending on your actions on the Website.

We may also (although we do not necessarily do so) receive data from third parties. It depends on your settings and the features you use.

Lawful bases for processing

To process your personal data, we rely on the following lawful bases:

  • performance of the contract — for the processing related to the negotiating on, conclusion, and performance of a contract with you;
  • legal obligation — for the processing as required by applicable laws or if requested by a law enforcement agency, court, supervisory authority, or another state-authorised public body;
  • consent — for additional specific purposes.

Visitors’ data

When you use our Website as the Visitor, we collect some data automatically. We need technical data to operate, support, and improve the Website’s functionality.

Type of data

Description

Reasons for processing

Lawful basis

Necessary technical data.

Information about your visits and use of the Website, including the source of the links, the time and duration of the visit, and navigation.

The smooth operation of the Website.

Performance of the contract.

Necessary cookies.

Information that is necessary for the operation of the Website.

Improving your experience of using the Website.

Performance of the contract.

Marketing cookies.

Marketing information used to match relevant advertising to you.

Marketing.

Consent.

Preference cookies.

Information that is necessary for operating some services on the Website.

The operation of some services on the Website.

Consent.

Statistics cookies.

Information that helps us to understand how you interact with the Website by collecting and reporting information.

Improvement of the Website and analysis of the statistic for other purposes.

Consent.

Data storage

Necessary technical data.

Stored during the use of the Website and for 2 years from the last visit.

Cookies.

Stored during the expiry period provided in our Cookie Policy.

Checklist Downloaders’ data

We collect your personal data when you fill out the “Get the Checklist” form on the Website to get the “The Knowledge Panel Checklist” PDF file and agree to receive marketing mailing from Kalicube.

Data

Reasons for processing

Lawful basis

Full name.

To personalise our communication.

Consent.

Email.

To send you the PDF file and further use it for marketing mailing.

Data storage

Stored until you unsubscribe from marketing mailing.

Guide Downloaders’ data

We collect your personal data when you fill out the “Get the Free Guide” form on the Website to get the PD “How to Produce Great Copywriting for SEO in 2022” PDF file and agree to receive marketing mailing from Kalicube.

Data

Reasons for processing

Lawful basis

Full name.

To personalise our communication.

Consent.

Email.

To send you the PDF file and further use it for marketing mailing.

Data storage

Stored until you unsubscribe from marketing mailing.

Clients’ data

We collect your personal data when you purchase a subscription to any Kalicube’s courses:

Data

Reasons for processing

Lawful basis

Coupon code.

To identify the person to whom the discount has to be given.

Performance of the contract.

Email.

To link course access to the correct email.

Performance of the contract.

Full name.

To provide course access to the correct person.

Performance of the contract.

Credit card details.

Pay attention! We don’t have access to the information about your credit cards. If you agree to save your card for future purchases, it will be stored on secure servers.

To allow you to complete the course subscription payments.

Performance of the contract.

Purchase history.

Maintenance of financial reporting and accounting.

Legal obligation.

Purchase date.

Purchase amount.

Data storage

Data that is processed based on the performance of the contract.

Stored from the moment of the account registration, during the use of the Website, and until you sent a request to the support team regarding the deletion of the account, and it was satisfied.

Data that is processed based on the legal obligation.

Stored for the period defined by the laws – 6 years from the moment of completion of the payment.

We collect your personal data when you register an account on the Website:

Data

Reasons for processing

Lawful basis

Email.

To create an account for you.

Performance of the contract.

Password.

To protect your account.

Billing details.

Pay attention! We don’t have access to the information about your credit cards.

To allow you to complete payments and other transactions on the Website.

Data storage

Stored from the moment of the account registration, during the use of the Website, and until you sent a request to the support team regarding the deletion of the account, and it was satisfied.

We collect your personal data when you sign in to your account on the Website:

Data

Reasons for processing

Lawful basis

Email.

To identify when you are signing into your account.

Performance of the contract.

Password.

Pay attention! We don’t see and store your password.

Data storage

Stored from the moment of the account registration, during the use of the Website, and until you sent a request to the support team regarding the deletion of the account, and it was satisfied.

We collect your personal data when you reset the password to your account on the Website:

Data

Reasons for processing

Lawful basis

Email.

To send a password reset link to the specified email address.

Performance of the contract.

Data storage

Stored from the moment of the account registration, during the use of the Website, and until you sent a request to the support team regarding the deletion of the account, and it was satisfied.

We collect your personal data when you change your basic profile information in the “Profile Settings” section of the account settings:

Data

Reasons for processing

Lawful basis

Full name.

To allow you to change your full name.

Performance of the contract.

Email.

To allow you to change your email.

Performance of the contract.

Avatar.

To allow you to add or change your profile photo.

Performance of the contract.

Data storage

Stored from the moment of the account registration, during the use of the Website, and until you sent a request to the support team regarding the deletion of the account, and it was satisfied.

We collect your personal data when you edit the information displayed publicly in communities in the “Social Profile” section of the account settings:

Data

Reasons for processing

Lawful basis

Bio.

To allow you to share your profile with other members on the Website.

Performance of the contract.

Location.

Facebook username.

Instagram username.

Twitter username.

Data storage

Stored from the moment of the account registration, during the use of the Website, and until you sent a request to the support team regarding the deletion of the account, and it was satisfied.

We collect your personal data when you change the password in the “Password” section of account settings:

Data

Reasons for processing

Lawful basis

Current password.

To protect your account from unauthorised access.

Performance of the contract.

New password.

Pay attention! We don’t see and store your password.

To set the new password.

Performance of the contract.

Data storage

Stored from the moment of the account registration, during the use of the Website, and until you sent a request to the support team regarding the deletion of the account, and it was satisfied.

We collect your personal data when you take Kalicube courses on the Website:

Data

Reasons for processing

Lawful basis

Access start date.

To count the start and end date of course access.

Performance of the contract.

Access end date.

To terminate the course access.

Performance of the contract.

Stripe customer number.

To identify your course payments in Stripe.  

Performance of the contract.

Lesson completion progress.

To display your course completion progress.

Performance of the contract.

Completed lessons.

Last activity.

To display your activity status.

Performance of the contract.

Quiz results.

To display your quiz completion results.

Performance of the contract.

Course results.

To display your course completion results.

Performance of the contract.

Content of your comments.

To allow you to post comments on the Website.

Performance of the contract.

Сertificate upon course completion.

To provide you with the certificate upon course completion.

Performance of the contract.

Data storage

Stored from the moment of the account registration, during the use of the Website, and until you sent a request to the support team regarding the deletion of the account, and it was satisfied.

Data received from third parties

We may receive some personal data from third parties.

The amount of data collected, the purposes, and the lawful basis for processing is determined by the respective privacy documents of these third parties.

Third parties

Description

Link to privacy documents

Linkedin

We use Linkedin for marketing and communication.

LinkedIn Privacy Policy

Twitter

We use Twitter for marketing and communication.

Twitter Privacy Policy

Youtube

We use Youtube for publishing videos about and for communication.

YouTube Privacy Controls

Eventbrite

We use Eventbrite services to organise our events.

Privacy and CA Privacy Notice

Mailjet

We use Mailjet for email marketing.

Security & Privacy

Google Analytics

We use Google Analytics for statistics and analytics.

Safeguarding your data

Facebook

We use Facebook to publish news about us and to communicate.

Data Policy 

Vimeo

We use Vimeo for tracking your progress on video.

Privacy Policy

Learndash

We use Learndash for tracking your progress on video.

Privacy Policy

Kadence

We use Kadence for creating a theme for the Website.

Privacy Policy

Mailchimp

We use Mailchimp for email marketing.

Privacy Statement 

Stripe

We use Stripe to process your payment for services.

Privacy Policy

Kajabi

We use Kajabi for course organising created by Kalicube.

Privacy Policy

Please note! We use a large number of third parties to provide services to you, and this list may change periodically. We guarantee that we take all necessary measures to protect your data. If you want to see the full list, please write to us at [email protected]. 

Data sharing with third parties

We can share your personal data with third parties without any harm to you and in full compliance with applicable law. In addition, we have implemented organisational and technical measures to ensure the security of personal data during data transfer to third-party.

Third parties

Description

Analytics tools.

We use analytics tools to understand and promote our business.

Messengers.

We use messengers to communicate with you in ways that are convenient for you.

Providers of the services our team use.

We use CRM systems, messengers, and other services in our organisation to provide you with our services.

State authorities, courts, law enforcement agencies, etc.

We may be obliged to transfer some of your data to tax authorities, courts, law enforcement agencies, and other governmental bodies:

  • to comply with a government request, court order, or applicable law;
  • to prevent unlawful use of our Website;
  • to protect against claims of third parties;
  • to help prevent or investigate fraud.

To get a detailed list of the third-party recipients of your personal data, contact us.

To share your data, we rely on the following legal bases, depending on the case: consent, compliance with the law, and performance of the contract.

Data transfer outside the European Economic Area

The personal data we collect is stored in France by default, but the servers are hosted on Google Cloud in Belgium. We may also need to process your personal data in another country.

If there is no adequate decision by the European Commission regarding the country we transfer data to, we use adopted Standard Contractual Clauses based on legislation assessments for data protection during transfer and storage.

If there is an adequate decision by the European Commission regarding the country we transfer data to, we can transfer personal data to that third country without any further safeguard being necessary.

You can read more detailed measures to protect your personal data here.

Data protection

We apply a variety of security measures appropriate to the risks.

Organisational measures

Staff training

Internal policies and instructions

Non-disclosure agreements (NDA)

Transfer protection

Technical measures

Two-factor authentication

Backups

Firewalls

Encryption technologies

Data subjects rights

European Economic Area residents

You, as a data subject, have the right to interact with its data directly or through a request to us. This section describes these rights and how you can exercise them:

The right

Description

Right to access.

You can request an explanation of the processing of your personal data.

Right to rectification.

You can change the data if it is inaccurate or incomplete.

Right to erasure.

You can send us a request to delete your personal data from our systems. We will remove them unless otherwise provided by law.

Right to restrict the processing.

You may partially or completely prohibit us from processing your personal data.

Right to data portability.

You can request all the data you provided to us and request to transfer data to another controller.

Right to object.

You may object to the processing of your personal data.

Right to withdraw consent.

You can withdraw your consent at any time.

Right to file a complaint.

If your request was not satisfied, you could file a complaint to the regulatory body.

To exercise your rights, contact us. If your request was not satisfied, you can submit a complaint to your local Data Protection Authority. You may find it here.

UK residents enjoy the same rights but may lodge a complaint at the other Authority in the UK – Information Commissioner’s Office.

You can contact them at 0303 123 1113 or go online at www.ico.org.uk/concerns.

Cookies

We use cookies that are needed for the Website’s operation. By using cookies, we receive automatically collected data. You can read more in the Cookie Policy.

If you want to disable cookies, you can find instructions for managing your browser settings at these links:

Internet Explorer

Firefox

Chrome

Opera

Microsoft Edge

Vivaldi

Safari

Brave

Privacy Notice updates

This Privacy Notice is developed according to the General Data Protection Regulation, other applicable privacy laws, and best privacy practices.

Existing laws and requirements for the processing of personal data are subject to change. In this case, we will publish a new version of the Privacy Notice on the Website.

If there are material changes to the Privacy Notice or the Website that affect your data privacy rights, we will notify you by displaying information on the Website and, if necessary, ask for your consent.